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IpadOS 13.3

So, how many iPad Air 2 users have updated to OS 13.3 and found their iPad will not open apps with an error message stating no internet connection? Yet I have had my Wi-fi checked by my provider and can access some sites via Safari but this far from ideal. For me it has become a nightmare to use and would welcome any constructive advice.

iPad Air 2, iOS 13

Posted on Jan 1, 2020 1:25 PM

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Posted on Jan 1, 2020 1:27 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Question marked as Best reply

Jan 1, 2020 1:27 PM in response to Percysledge

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

IpadOS 13.3

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