iPad Apple ID verification failed - specific wifi network

Hi,


I’ve been using my iPad for the last 2 years on the same wifi network and all of a sudden I’m having all kinds of issues connecting to any Apple service. I have several other Apple products connected to this network and they are unaffected. When I tried to sign out of my Apple ID or iCloud, or try turn off find my iPad it wouldn’t allow me to and I kept getting the message about Apple ID verification failed. I was then able to reset my iPad by connecting it to my computer / holding down power and home a few times. This allowed me to erase all content and set the iPad up as a new device again. However, I got the same message when trying to sign in on the initial setup using my Apple ID. I tried another Apple ID but same issue. I then disconnected from wifi and used a hot spot connection off my phone and low and behold, everything worked. But as soon as I connect back to the wifi network I get the same problem. All of my other devices work fine so I’m not sure if this is a wifi specific issue or something to do with Apple? Can anyone please help?!?

iPad, iOS 13

Posted on Jan 1, 2020 3:22 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2020 4:13 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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3 replies
Question marked as Top-ranking reply

Jan 1, 2020 4:13 PM in response to zooter84

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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iPad Apple ID verification failed - specific wifi network

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