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Reset AppleID password not working

Tried to use iforgot.apple.com from my PC to reset my password. Entered my mobile number and received a message on my iPhone to "Allow" which I did, but no further instructions, next steps or re-direct to reset a password happened.


This reset is for one of my old AppleID's As my iPhone uses a new AppleID, would this be the issue?


After Allowing, what was supposed to happen? How do I reset AppleID passwords when the iforgot process fails?

iPad Pro, iOS 13

Posted on Jan 2, 2020 3:31 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2020 6:42 AM

See if anything here helps. Can you reset the password using your phone instead of your PC?


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

1 reply

Reset AppleID password not working

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