Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: aciccone744
aciccone744 Author
User level: Level 1
6 points

Reset AppleID password not working

Tried to use iforgot.apple.com from my PC to reset my password. Entered my mobile number and received a message on my iPhone to "Allow" which I did, but no further instructions, next steps or re-direct to reset a password happened.


This reset is for one of my old AppleID's As my iPhone uses a new AppleID, would this be the issue?


After Allowing, what was supposed to happen? How do I reset AppleID passwords when the iforgot process fails?

iPad Pro, iOS 13

Posted on Jan 2, 2020 3:31 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,537 points

Posted on Jan 2, 2020 6:42 AM

See if anything here helps. Can you reset the password using your phone instead of your PC?


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

View in context

Similar questions

1 reply

Reset AppleID password not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up