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luckyrick Author

Level 1

4 points

setting up new phone

I am trying to connect my new phone to itunes and restore from previous back-up (old phone) but for some reason my password isn't correct, is there a different way to set up my new phone with out a password

iPhone XR

Posted on Jan 2, 2020 8:19 AM

Best reply

ProustGiulio

Level 10

208,007 points

Posted on Jan 2, 2020 8:27 AM

If you're talking about an encrypted backup (protected by password), AND if you still have your old iphone, AND if it's running iOS 11 or later, you can create a new backup using a different password.

See this support article:--> About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support

Regards

Giulio

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setting up new phone

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