Podcast art not updating on iPhones

So I recently (more than 2 weeks ago) changed my podcast's art. The new art is 3000x3000 px and shows up in the desktop app properly.


However, in my Apple iPhone podcast app, I see the old art. Other listeners have contacted me saying they see no art or the old art. How can I force my phone app to update the art settings? Seems like they're cached and not being triggered to update despite the new art having a different file name?


Is there any way to trigger an art update or clear art cache from the Podcasts app?


My show's feed on iTunes is here.

iPhone 11

Posted on Jan 2, 2020 8:57 AM

Reply
1 reply

Jan 2, 2020 9:11 AM in response to DoctorAtlantis

Well... I *may* have fixed this myself. Not sure - but I went into:

Settings > Podcasts and then at the very bottom I turned on "reset Identifier."

Then I went back and refreshed Podcasts app (from inside Podcasts by pulling down to the bottom of the screen until the refresh icon engages). After a few mins I went back into the Podcast app and the new art was there!?


So... I'm going to check with other iPhone subscribers to see if this works for them.

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Podcast art not updating on iPhones

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