is it my printer or the driver?

i am printing on an epson xp-820, using the color management of lightroom 5.7. i've used these settings for 5 years without a problem. suddenly, all my prints are purple with a yellow streak. has my printer died? or is there a new mac update that might have caused this problem? any ideas?

MacBook Pro 13", macOS 10.15

Posted on Jan 2, 2020 8:53 AM

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1 reply

VikingOSX

Level 10

123,158 points

Jan 2, 2020 9:00 AM in response to henryA132

An Adobe product and Catalina. Cough.

First, Reset your printer (wired/wireless) to use Apple's AirPrint instead of Epson's print drivers. If the color aberrations disappear and you have normal print, then. it was Epson's outdated drivers.

When you go to reset your print system, do not choose the Epson drivers, but rather, select AirPrint before re-adding the printer to the panel.

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is it my printer or the driver?

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