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Level 1

4 points

Unable to upload podcast from Podbean to Itunes

Each time I enter my RSS feed into Itunes Connect, I receive the following error message

Podcast artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests.

I've checked my artwork over and over again and its within the limitations, and 228,868 bytes (229 KB on disk)

This is the specifics of the photo 228,868 bytes (229 KB on disk) - Can someone please help me? Here is my podbean link - https://citizenoftheworld.podbean.com/

Thank you in advance

MacBook Pro 13", macOS 10.15

Posted on Jan 2, 2020 1:08 PM

Best reply

Roger Wilmut1

Level 10

131,236 points

Posted on Jan 2, 2020 1:51 PM

In fact your feed is at https://feed.podbean.com/citizenoftheworld/feed.xml

Your image is at https://pbcdn1.podbean.com/imglogo/image-logo/6929295/podcast_citizen_of_the_world.jpg

This image is 960 x 960 px and thus far too small. You have a version of the image within your episode tags, its URL being https://mcdn.podbean.com/mf/web/jptp7t/Citizen_of_the_World_Podcast_Kathleen_Parisien.jpg . This is 1400 x 1400 px and thus is acceptable but this isn't the image which the Store uses. so you need to use this image in place of the smaller one you currently have.

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Unable to upload podcast from Podbean to Itunes

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