I've been facing an issue with my MacPro 16". I use a USB-C to HDMI converter to connect a second monitor. It turns off randomly, I used another cable to test and it has the same behavior, I tested in another monitor still the same. Basically I'm not using my second monitor. If I connect my windows laptop, I don't have this issue. Did someone have the same issue?
Thank you.
MacBook Pro 16", macOS 10.15
Hello danilosansi,
Welcome to Apple Support Communities! I understand you're having trouble with your external monitor connecting to your Mac Pro. I'm happy to assist you with this.
Let's review this article for information to help resolve your issue:
Get help with video issues on external displays connected to your Mac
Also, make sure your energy saver settings is not set to put the Mac to sleep:
Use the Energy Saver settings on your Mac
Best Regards.
External monitor turns off randonly
