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MacBook Air 11 brightness is dark and won’t adjust manually or through keys

my macbook air just went black but the screen is on but it is in the lowest brightness, it won’t let me adjust manually or through my keyboard please help!!!

MacBook Air 11", macOS 10.13

Posted on Jan 2, 2020 6:45 PM

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Question marked as Top-ranking reply

Posted on Jan 2, 2020 8:13 PM

Hi, and Happy New Year.

I think Backlight of the screen is something wrong.

Resetting SMC could solve the issue.

https://support.apple.com/en-us/HT201295

If it doesn't help, you'd better make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


1 reply
Question marked as Top-ranking reply

Jan 2, 2020 8:13 PM in response to brokenmac4ever

Hi, and Happy New Year.

I think Backlight of the screen is something wrong.

Resetting SMC could solve the issue.

https://support.apple.com/en-us/HT201295

If it doesn't help, you'd better make Genius Bar reservation or take your MacBook Air to Apple Authorized Service Provider to be examined it.

https://www.apple.com/retail/geniusbar/

https://locate.apple.com


MacBook Air 11 brightness is dark and won’t adjust manually or through keys

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