Apple care and broken screen
I dropped my brand new iPad off the bed and it broke. I have apple care but when I do a start repair it tries to charge me when Apple care covers 2 accidents?
iPad, iOS 13
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Only the paid, extended, two-year AppleCare+ plan covers accidental/incidental user damage and two accidents ( 1 incident per year ).
The free, standard, one-year AppleCare ( no plus sign at the end ) does NOT cover this type of damage.'
The free, one-year AppleCare only covers manufacturing defects and issues.
Did you pay for the extended, two-year AppleCare+ plan?