Airpod Pro Feedback Sqealing Issue

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Level 1

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Airpod Pro Feedback Sqealing Issue

Just got AirPod pros about a week ago. Been using them with this issue for about a week to see if it would fix itself but it hasn’t. When in transparency mode or noise cancelling, my left AirPod makes this squealing noise like it’s microphone feedback. The earpieces are all clean, so are my ears, and I have tried all sizes. They stay in fine and the seal test says it’s a good fit but this feedback squeal keeps happening. I can recreate this effect with my fingers while it isn’t in my ear. I believe it’s a defect. It’s so loud that people sitting near me can hear it and it hurts my ears. It happens in others ears too. Is this a known defect? I would like to know if it’s something a firmware update can fix or if I should go to an Apple store to get them replaced.

Posted on Jan 2, 2020 11:47 PM

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Answer 1

Top-ranking reply

Shanesnh

Level 4

1,745 points

Jan 3, 2020 1:43 AM in response to Noahgibblet

Try a full re-pair, reset, and try again.

Settings > Bluetooth > Airpods > Forget this device. Confirm it.

Put both Airpods in their case, charge them via Lightning for a few minutes until the case is 100%. Unplug them. Open the case and hold the button on the back of the case for 15+ seconds or until the light flashes white. Hold them near your iPhone and see if the pairing screen comes up and pair them. If not, repeat until it does. But if you can't see the screen pop up, then manually pair within Bluetooth.

Please tell me the firmware version once this is complete. (Make sure they are connected to your iPhone first) and go to Settings > General > About > AirPods Pro > Firmware Version and let me know. Thanks.

If it doesn't work, open a case with Apple Support here: https://support.apple.com/airpods

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Answer 2

Shanesnh

Level 4

1,745 points

Jan 4, 2020 11:50 PM in response to Noahgibblet

There is a newer firmware version 2C54. Try keeping the AirPods in their case CHARGING with a wired lightning cable and make sure they are CONNECTED to your iPhone. It could take a while but they should update. Leave them in their case charging until you can verify that they have indeed updated. Once they update and the firmware is on 2C54, please try the above reset and re-pair once more. If the issue still occurs, then I would contact Apple here: https://support.apple.com/airpods

You can chat with them or set up a call.

I had that same red !L issue before and it was a firmware glitch where the iPhone can't "find" the left AirPod. I also had the high-pitch glitch and letting them charge overnight for some reason fixed it.

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Answer 3

Noahgibblet Author

Level 1

28 points

Jan 4, 2020 10:57 PM in response to Shanesnh

When noise cancelling is on, the left AirPod has a sort of airy sound happening, almost like it isn’t fully switching to noise cancelling. Even when I hit my teeth together when in noise cancelling mode it does this squeak sound. I have also now gotten this error in the picture a few times.

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Answer 4

Noahgibblet Author

Level 1

28 points

Jan 21, 2020 5:42 PM in response to Russell Pond

I returned them and got new ones. The problem is gone, so I think that’s your best bet. Also, the firmware mentioned earlier in this thread is no longer being released because the noise cancelling was proven to be worse after the new firmware so Apple stopped rolling it out.

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Answer 5

Jan 21, 2020 12:42 PM in response to Shanesnh

Having the same exact issue as well. Left AirPods when red and had issues. I reset and recharged it, and it started working again, but still getting that screeching/squealing sound when talking on my iPhone using the AirPods Pro.

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Answer 6

Feb 2, 2020 8:01 AM in response to Russell Pond

I’m having the same problem! It’s very annoying!!

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Answer 7

Noahgibblet Author

Level 1

28 points

Jan 3, 2020 10:54 PM in response to Shanesnh

Firmware version is 2B588. Issue still is occurring.

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Airpod Pro Feedback Sqealing Issue

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