The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have trouble removing some marks on one of my old macbooks (Macbook pro 15" Late 2013 16GB RAM, 2,6 GHz Intel Core i7). I seems like a lot of people are experiencing these kind of marks - and they cant be removed? might be marks from keyboard or marks that might come from cleaning the screen?
Anyone knows the solution?
MacBook Pro 15", macOS 10.14
That looks to me like the anti-reflective coating is failing.
You can see about a path forward—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
thanks a lot! - I think youre right about the anti-reflective coating :)
I will try to get a free diagnostic, but they will most likely also say that its an anti-reflective coating issue. I probably have to pay for the repair since im out of warranty (I bought this macbook back in 2014).
Permanent marks on macbook screen (cant be removed with microfibre cloth)
