Restricted contact

I am getting Restricted contact message for a contact which is there in my contact list. I haven’t blocked or restricted this contact but I still get the message. Similarly number of SMSE’s are being received as ‘ Preview hidden’.

How do I resolve these two issues


iPhone 11 Pro, 13

Posted on Jan 3, 2020 7:49 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2020 11:46 AM

Hi, so I'm not sure how it happens but I figured out how to fix it:


-Go to settings then search in the top bar "restricted contact".

-Click Screen Time then go down to Communications Limits, it's a green app icon with a

circle and person in the middle.

-Then under ALLOWED COMMUNICATION, click "During Allowed Screen Time"

-Change the allowed communication from "contacts only" to "everyone"


This setting is to limit any communication, calls or texts, from anyone that isn't in your contact list.


Hope this helps

4 replies
Question marked as Top-ranking reply

Jan 12, 2020 11:46 AM in response to Madisonrow

Hi, so I'm not sure how it happens but I figured out how to fix it:


-Go to settings then search in the top bar "restricted contact".

-Click Screen Time then go down to Communications Limits, it's a green app icon with a

circle and person in the middle.

-Then under ALLOWED COMMUNICATION, click "During Allowed Screen Time"

-Change the allowed communication from "contacts only" to "everyone"


This setting is to limit any communication, calls or texts, from anyone that isn't in your contact list.


Hope this helps

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Restricted contact

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