why i can't add 1 more family member
i only have 5 members in my group. Why can't i add the 6th. The "add family member" is greyed out.
iPhone 8, iOS 13
Does the 5 members include you? As the organizer, you take up one of the 6 member slots.
3 replies
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup
If necessary, contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.
I’m the organizer and we’re 5 including me.
why i can't add 1 more family member