SCAM EMAIL?
How do i know if a email i receive from APPLE is real and not some scam?
iPhone 8 Plus, iOS 11
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About Email and Other Scams
Apple always addresses you by your name or the name they have on file for you. The Email will be from apple.comor itunes.com. Email addresses can be spoofed. You can go to Mail > View > Message > Show all Headers to see more. Apple Emails will never contain an attachment. Apple will never request personal information such as Social Security numbers.
An exception to the above is when you order something from the Apple Store. The receipt will be addressed to Dear Apple Customer.
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Report phishing email to abuse@apple.com.