this is my iphone. pls my elder bro sent iphone to me but forgot passcode. i flashed the phone but requesting for apple id to gain access into the phone. pls whats the solution? both apple id and password incorrect

pls my elder brother sent iPhone to me forgotten his passcode. I flashed the phone and Apple ID and password it’s incorrect. How do I get solution to it to gain access into the phone. Thanks.

iPhone 6

Posted on Jan 3, 2020 1:40 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2020 1:45 PM

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner, you will need a certified copy of the Death Certificate, the device, proof of inheritance and proof of your identity. Take all to your local Apple Store for help. Note: there is no guarantee that anyone can gain access to the device.


About Activation Lock on your Mac - Apple Support

    Activation Lock - Turn off Find My iPhone

About Activation Lock on your Apple Watch - Apple Support.


3 replies
Question marked as Top-ranking reply

Jan 3, 2020 1:45 PM in response to funmi224

Activation Lock Problem


If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner, you will need a certified copy of the Death Certificate, the device, proof of inheritance and proof of your identity. Take all to your local Apple Store for help. Note: there is no guarantee that anyone can gain access to the device.


About Activation Lock on your Mac - Apple Support

    Activation Lock - Turn off Find My iPhone

About Activation Lock on your Apple Watch - Apple Support.


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this is my iphone. pls my elder bro sent iphone to me but forgot passcode. i flashed the phone but requesting for apple id to gain access into the phone. pls whats the solution? both apple id and password incorrect

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