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Lightning to SD Card Camera Reader Issues

I purchased a new adapter and on both my iPhone 11 Pro, iPad Pro and iPad Air 2, it says there are no images to import even though there are images on the SD card. Is anyone else having this issue?

iPhone 11 Pro Max, iOS 13

Posted on Jan 3, 2020 2:14 PM

Reply
2 replies

Jan 9, 2020 2:10 PM in response to MXBaker

Hello MXBaker,


Thank you for using Apple Support Communities! I understand that you need help with importing images via your SD card and adapter. I am happy to help the best I can. I recommend trying the steps below:


"Import photos and videos


To import from your SD card or digital camera, follow these steps:


  1. Connect the adapter to your iOS device.
  2. Connect your digital camera to the adapter by USB or insert an SD card.
  3. Photos should automatically open to the Import tab. If it doesn't, open Photos and tap Import.
  4. Tap Import All to import your content, or tap specific items, then tap Import.
  5. When the import is complete, you might be asked to Keep or Delete the media on the camera or SD card.


You can import content only to your iPhone, iPad, or iPod touch. You can't export content to an SD card or digital camera.


If you don’t see the import option


If you don't see the Import tab, follow these steps:


  1. Make sure that your digital camera is on and in the correct mode to export images.
  2. Disconnect the adapter, wait 30 seconds, then reconnect it.
  3. Unplug the digital camera or SD card, wait 30 seconds, then reconnect.
  4. Restart your iOS device and turn your camera off and back on.
  5. If one is available, test with a different digital camera or SD card. If you can import media with a different digital camera or SD card, there might be an issue with the data on the camera or SD card. Try to import the data to another device or computer, then use your digital camera to format—or reset—the SD card. Reformatting will erase all the images on the SD card. Check the manual for your digital camera for more help.


If you can’t import some content


Apple camera adapters can import multiple types of media files from your digital camera or SD card. If the format isn't compatible with iOS, you won’t be able to view them on your device, but can import them to your computer later.


Apple camera adapters can import only content that was captured by digital cameras. You might not be able to import content that was renamed, edited, or copied to the digital camera or SD card."


Import photos using Apple camera adapters - Apple Support


Cheers!

Lightning to SD Card Camera Reader Issues

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