Beats Pill Plus Won't Charge

My Beats Pill Plus model A1680 will no longer charge. I have checked the power cord and it works on other devices. Has anyone had this issue? The pill is about 18 months old.

Posted on Jan 3, 2020 3:42 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2020 6:39 PM

Hey lexie_DU23,


Thanks for using Apple Support Communities! I understand you're unable to charge your Beats Pill.


If you haven't already done so, I recommend attempting to Reset your speaker, and also updating if possible. You can see how to do those steps here:


Reset your Beats speakers


You can find the Beats Updates toward the bottom under "Other things you can try"


If you're either unable to do those steps, or the issue persists after them reach out for additional assistance here: Contact Support


Thanks again, and have a great day!

1 reply
Question marked as Top-ranking reply

Jan 6, 2020 6:39 PM in response to lexie_DU23

Hey lexie_DU23,


Thanks for using Apple Support Communities! I understand you're unable to charge your Beats Pill.


If you haven't already done so, I recommend attempting to Reset your speaker, and also updating if possible. You can see how to do those steps here:


Reset your Beats speakers


You can find the Beats Updates toward the bottom under "Other things you can try"


If you're either unable to do those steps, or the issue persists after them reach out for additional assistance here: Contact Support


Thanks again, and have a great day!

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Beats Pill Plus Won't Charge

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