The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Power beats pro
Just won't charge one side or the other is always zero%
[Re-Titled by Moderator]
Hello Tess, I've figured out that, I need to charge with the case open! And leave them plugged in ALL THE TIME or they drain. For the money I paid for these, they should be more reliable!
If you believe this to be the case, then you need to have an Apple Technician examine your Beats to confirm that ... and, should they agree, you may find that you can get a replacement pair for little or no cost to you. However, the standard Apple limited warranty, against manufacturing defects, is one year from the date of purchase.
It's a factory defect!
My Power Beats Pro won't charge
