Quicktime included with Catalina upgrade always crashes on opening. How can I download a new version?

Hello grayhab,

Thank you for using Apple Support Communities!

I understand from your post that QuickTime is crashing upon opening it. In a situation like this, try opening QuickTime while in safe mode. This article will provide you with steps on how to start up in safe mode:

Use safe mode to isolate issues with your Mac - Apple Support

While in safe mode you can check the Mac App Store for a QuickTime update. If one is available update QuickTime and then restart as normal and see if you can open it.

Best Regards.

grayhab,

If the issue persists while you are in safe mode, it could be due to incompatible login items. Try removing them all and then testing QuickTime as described in the article below:

If your Mac has a blue screen or other startup problems - Apple Support

Regards.

grayhab,

If the same thing happens in a new user account, you may want to contact Apple Support for additional assistance. This article will provide you with steps to test QuickTime in a new user account:

How to test an issue in another user account on your Mac - Apple Support

If the issue persists, you can Contact Apple Support using this link:

Contact Apple Support

All the Best.

grayhab,

If you recently installed a new application(s), try uninstalling them and seeing if the issue persists. If the issue persists after removing the third-party applications you may want to reach out to Apple Support.

Contact Apple Support

Cheers.