Changing country

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niamh229 Author

Level 1

4 points

Changing country

I am trying to change my country as it says that I can’t download apps in the current region I am in

iPhone XR, iOS 13

Posted on Jan 4, 2020 9:51 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,591 points

Jan 4, 2020 9:55 AM in response to niamh229

Contact iTunes Support and ask them to zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Answer 2

Dah•veed

Level 9

65,461 points

Jan 4, 2020 9:56 AM in response to niamh229

You cannot change the country/region as long as you have a credit balance on your account for your current store.

You may only use the store for the country where you legally reside. You must provide an authorized payment method for that country and have a verifiable billing address in that country.

ASC - Late 2012 Mac mini, macOS 10.15.2; Watch, series 5 GPS/cellular, watchOS 6.1.1; iPad Air 2, ipadOS 13.3; iPhone 8+, iOS 13.3; TV 4th Gen, tvOS 12.4.1;  HomePods, audioOS 13.3 and Airport Express w/ Airplay 2

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Changing country

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