So my MAC is in recovery mode but the timer at the bottom of the globe won’t move it’s stuck at 24:00. What should I do?

My iMac is in recovery mode but the timer at the bottom of the globe is stuck at 24:00. What should I do?

Posted on Jan 4, 2020 10:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2020 11:11 AM

Force shutdown, then try again. Press and hold down the Power button until the computer shuts off. Wait 30 seconds then reboot.


Internet/Network Recovery of El Capitan or Later on a Clean Disk


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (will be the out-dented entry) from the side list.
  5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


This should install the last version of macOS installed on the computer.

1 reply
Question marked as Top-ranking reply

Jan 4, 2020 11:11 AM in response to JacobtheBeast

Force shutdown, then try again. Press and hold down the Power button until the computer shuts off. Wait 30 seconds then reboot.


Internet/Network Recovery of El Capitan or Later on a Clean Disk


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (will be the out-dented entry) from the side list.
  5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


This should install the last version of macOS installed on the computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

So my MAC is in recovery mode but the timer at the bottom of the globe won’t move it’s stuck at 24:00. What should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.