How do I download my photos from my phone to my PC?

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mlmclean98 Author

Level 1

8 points

How do I download my photos from my phone to my PC?

My phone is unlocked and there's nothing in my iCloud, so why do I continue to get a "Somthing went wrong" error?

Posted on Jan 4, 2020 12:22 PM

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Answer 1

ChrisJ4203

Level 10

236,363 points

Jan 4, 2020 12:40 PM in response to mlmclean98

Hard to say, but these are the instructions for importing photos. Transfer photos and videos from your iPhone, iPad, or iPod touch - Apple Support

If that still does not get it working, then you need to clearly explain what you are doing, and what happens when you do it. Make sure that is the complete text of the error message as well.

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Answer 2

mlmclean98 Author

Level 1

8 points

Jan 4, 2020 2:13 PM in response to ChrisJ4203

I plug my iPhone X into my PC via a USB cable. The Photos download window automatically opens with all of the pictures on my iPhone appearing in the dialogue box, asking me to select or unselect the photos I'd like to download. At the bottom of this dialogue box is an "Import selected" option.

It doesn't seem to matter if I have all of the photos selected or just one photos selected. When I click "Import selected", it looks like its working for a few moments and then I receive a "Somthing went wrong" error message. The full message is "Something went wrong Your files might not have been imported. More info (link: https://support.microsoft.com/en-us/help/4027134/windows-10-import-photos-and-videos-from-phone-to-pc) with 'Try again' and 'Close' options at the bottom of this error message.

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How do I download my photos from my phone to my PC?

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