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unauthorised purchuse on my account

I have unauthorised purchase on my Apple account a game


iPad Air 2, iOS 13

Posted on Jan 4, 2020 2:26 PM

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Question marked as Best reply

Posted on Jan 4, 2020 2:35 PM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

It also includes the following:

Anyone who has your Apple ID password can make charges to your account. If you have unauthorized charges, change your Apple ID password.

1 reply
Question marked as Best reply

Jan 4, 2020 2:35 PM in response to Boothhead

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

It also includes the following:

Anyone who has your Apple ID password can make charges to your account. If you have unauthorized charges, change your Apple ID password.

unauthorised purchuse on my account

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