how do you connect to itunes when your ipad pro is disabled

How do you connect to itunes when your ipad is disabled

Posted on Jan 5, 2020 12:39 PM

Top-ranking reply

QuickPost

Level 10

103,437 points

Posted on Jan 5, 2020 12:40 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

QuickPost

Level 10

103,437 points

Jan 5, 2020 12:40 PM in response to camtujoliethao

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do you connect to itunes when your ipad pro is disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up