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Remove Apple ID from device forgotten passcode

Remove Apple ID //Forgetten passcode --iPad 4 it's my mother's and she has forgotten


Posted on Jan 5, 2020 4:07 PM

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Posted on Jan 5, 2020 4:14 PM

She has forgotten the passcode or the Apple ID password?


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage


Apple ID – Forgot Password

5 replies

Jan 5, 2020 6:13 PM in response to Scaleytail

 if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat         


Apple Support using Twitter


Or fill out and submit this form.

Jan 5, 2020 6:09 PM in response to Eric Root

Here is the deal -Bought my parents years ago ipad4 . Just found it buried in the kitchen towel cabinet. Can’t find the notes from set up and to be honest my Mother no longer has the “memory”. So I have her Apple ID but the email is long gone and our numerous attempts at Security Questions ain’t clicking. Trying wipe it clean and start over

Remove Apple ID from device forgotten passcode

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