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Even though my phone’s not connected to the earphones, the control centre still shows the earphones icon and I’m not able to hear anything

My phone’s not connected to earphones or anything but still the control centre shows the earphone icon and I can’t hear anything.

iPhone 6s Plus, iOS 13

Posted on Jan 6, 2020 1:24 AM

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Posted on Jan 6, 2020 1:41 AM

It could be a hardware issue (headphones port dirty), but we can't diagnose that kind of problem remotely, sorry.

See this support article:--> If your iPhone is stuck in headphone mode - Apple Support

Regards

Giulio

2 replies

Even though my phone’s not connected to the earphones, the control centre still shows the earphones icon and I’m not able to hear anything

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