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User profile for user: malcg
malcg Author
User level: Level 1
6 points

audible app on ios

Hi All


I have an issue with the Audible App on my iPhone XR.


Last night my iPhone locked up with no free space available. On further investigation I found Audible App was taking up 60GB of data. My library on the device only contains one item so I removed it from the library on my device. This though did not free up any space the only way I found to free up the space was to remove the App completely.


In chatting with Audible they don't see this as an issue!!


They could not see why I would not want to do this, sure an App should clear up the space when you remove the data?


Has anyone else had this issue and have you a better solution?


Regards

Malcolm

iPhone XR, iOS 13

Posted on Jan 6, 2020 5:42 AM

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User profile for user: Miss Smartie Partie
Miss Smartie Partie
User level: Level 4
2,943 points

Posted on Jan 6, 2020 1:05 PM

Sorry you're having trouble with a third party app, mate.


Unfortunately, if Audible is not able to assist with their app there's not much we can do. This is an Apple forum, not Audible. Best I can suggest is try uninstalling, then reinestalling the app and see if that fixes it. Otherwise, you're going to need to take it up with Audible again.

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User profile for user: Miss Smartie Partie
Miss Smartie Partie
User level: Level 4
2,943 points

Jan 6, 2020 1:05 PM in response to malcg

Sorry you're having trouble with a third party app, mate.


Unfortunately, if Audible is not able to assist with their app there's not much we can do. This is an Apple forum, not Audible. Best I can suggest is try uninstalling, then reinestalling the app and see if that fixes it. Otherwise, you're going to need to take it up with Audible again.

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audible app on ios

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