Lines on the screen

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Level 1

8 points

Lines on the screen

I have vertical and different colors line on my MacBook Pro screen, don’t know what to do! Though still have AppleCare Plus.

Posted on Jan 6, 2020 9:20 AM

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Answer 1

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leroydouglas

Community+ 2025

Level 10

199,038 points

Jan 6, 2020 9:31 AM in response to tamuno-opubo

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

and

I would even Try resetting the SMC https://support.apple.com/en-us/HT201295

in an effort to eliminate a hardware issue.

If no resolve—In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

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Answer 2

tamuno-opubo Author

Level 1

8 points

Jan 7, 2020 6:59 AM in response to leroydouglas

Try doing that but always redirecting me to choose a country which when I do nothing happens. Am in Nigeria! Apple should help Nigerians because when we get their products we suffer when an issue occurs.

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Answer 3

tamuno-opubo Author

Level 1

8 points

Jan 6, 2020 9:43 AM in response to leroydouglas

Have tried the above two! Still not working! What next can I do because I still have valid AppleCare Plus

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Answer 4

Jan 6, 2020 9:48 AM in response to tamuno-opubo

tamuno-opubo wrote:

Have tried the above two! Still not working! What next can I do because I still have valid AppleCare Plus

?

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Reply

Lines on the screen

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