Is it possible for someone to hack my Apple ID? I received an email which said that someone tried to log in to my account. After that I changed and reset my password. Now the same happened again and I had to change my password again. Is there something I need to do to prevent someone from getting into my account?
Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .
The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.
More then likely fake calls/emails (scam) as Apple does not call/email you telling you been compromised.
Avoid phishing emails: https://support.apple.com/en-us/HT204759.
Identify legitimate emails: https://support.apple.com/en-us/ht201679.
Also this is user-to-user support. For account issues contact Apple or iTunes:
Apple Support: https://support.apple.com/en-us/HT204169.
iTunes Support: https://www.apple.com/emea/support/itunes/contact.html
Apple ID hacked?
