I received an email asking about a charge on my Apple account.
Doc #10023766612. I did not charge this game.
On the invoice it has the name Summer Pierson in Chandlers Az.
please let me know what the status of this event is.
also I received a couple of notices stating my account password needed to be changed. I did not respond because I thought it was a scam.
tona Echeita
iPhone 8 Plus, 13
More then likely fake calls/emails (scam) as Apple does not call/email you telling you been compromised.
Avoid phishing emails: https://support.apple.com/en-us/HT204759.
Identify legitimate emails: https://support.apple.com/en-us/ht201679.
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This is also user-to-user support. You need to speak with iTunes for account issue.
iTunes Support: https://www.apple.com/emea/support/itunes/contact.html or https://support.apple.com/country-selector/itunes.
Unfamiliar Charge: https://support.apple.com/en-us/HT201382.
Report a problem/request a refund: https://support.apple.com/en-us/HT204084.
Subscriptions: https://support.apple.com/en-us/HT202039.
Update Payment Information: https://support.apple.com/en-us/HT201266.
Unauthorized use
