Grazzzie Author

Level 1

11 points

Apple ID balance refund

I bought an App Store and i tunes credit of £100 thinking it could be use as one of the payment method in Apple Pay. Turns out that Apple Pay must be through credit card or bank card, and Apple ID balance can only be used in iTunes. I do not think that I could use up the whole £100 for any digital form purchases. Is there any way that I could refund it?

Posted on Jan 6, 2020 12:42 PM

Reply

Similar questions

Adding funds to apple ID So I recently added 50$ worth of funds to my apple ID balance, the first time I tried to it didn’t work it was just the little Grey loading screen icon so I decided to exit and re-add the funds and the second time it did work, but when I went to check my acc I saw that it was 100$ in which I only meant too add 50$ I added the funds using a debit card is there any way to refund that extra 50$? I haven’t spent it yet and it is currently sitting in my acc I went over my debit cards balance and I am now in a negative balance which I would have to repay, it would be nice if I could be refunded so I can pay it back. Is this problem able to be refunded?
884 1
Refund on apple balance Accidentally added money to Apple ID balance. Can I at least use it for a gift card.
975 2
Apple ID balance refund Accidentally added money to my Apple ID and it will not let me purchase with it nor am I able too figure out how to return the money to my debit card
943 1

6 replies

Level 10

104,230 points

Jan 7, 2020 5:05 AM in response to Grazzzie

iTunes - Official Apple Support

Contact Support

Reply

Level 10

104,230 points

Jan 7, 2020 4:44 AM in response to Grazzzie

Go here - https://www.apple.com/shop/help/returns_refund

and here - Request a refund for apps or content that you bought from Apple - Apple Support

Reply

Level 10

104,230 points

Jan 6, 2020 1:37 PM in response to Grazzzie

Where did you buy the gift card?

Reply

Grazzzie Author

Level 1

11 points

Jan 6, 2020 8:35 PM in response to askbarnabas

I bought it in the store Game. But I peeled the card and entered it into my Apple ID. Now the amount is just sitting there.

Reply

Grazzzie Author

Level 1

11 points

Jan 7, 2020 4:55 AM in response to askbarnabas

The link you’ve given is limited to purchased apps. And the other link direct me back to this page.

Reply

Grazzzie Author

Level 1

11 points

Jan 7, 2020 5:45 AM in response to askbarnabas

Thanks

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID balance refund

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up