Apple ID balance refund

Accidentally added money to my Apple ID and it will not let me purchase with it nor am I able too figure out how to return the money to my debit card

iPhone 11 Pro Max, iOS 16

Posted on Oct 7, 2023 3:03 AM

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Question marked as Best reply

Posted on Oct 7, 2023 3:57 AM

You need to contact Apple Support to request a refund, see -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


1 reply
Question marked as Best reply

Oct 7, 2023 3:57 AM in response to JAB1333

You need to contact Apple Support to request a refund, see -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.


Apple ID balance refund

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