iPhone 7 Plus screen crack after repair

My daughter had the screen replaced at a non apple certified place in our mall. Two days after the screen got a small crack in the right had corner without dropping it. I take the phone back in they say they only have a 14 day warranty for cliches. A couple days later the screen is cliched out on the left side of the phone. I take it back in again and they still refuse to replace the screen. Saying she had to of dropped it. She Didn’t drop it at all. Does anybody know why the screen would of cracked on it’s on, installed incorrectly, damaged screen to begin with?

iPhone 7 Plus

Posted on Jan 6, 2020 1:30 PM

Reply

Similar questions

6 replies

Jan 6, 2020 1:34 PM in response to Angelachloie

Because they used second rate components and did a lousy job of repairing the phone.


You can make an appointment at the Genius Bar of your local Apple Store and see if they will replace the display with a genuine Apple display, but don't be surprised if they turn you away. Once the phone has been tampered with by an unauthorized servicer, your rights to service from Apple may be forfeit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 Plus screen crack after repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.