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Hacked.

Can someone look and see if my account has been hacked? I have gotten several emails from “Apple ID” saying certain apps have been purchased but when I check my iTunes settings I do not see these apps that are listed as purchased and also my bank account is not being charged for these purchases.

iPhone 8, iOS 13

Posted on Jan 6, 2020 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 1:42 PM

it's a scam

see these resources

Apple ID Protection and Misuse, Purchases, and Fraud


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

https://support.apple.com/en-us/ht204759 


If you see an unfamiliar charge see this link:

https://suppot.apple.com/en-us/HT201382


View, change, or cancel your subscriptions

https://support.apple.com/en-us/HT202039


to see your purchase history from Apple see this link:

https://support.apple.com/en-us/HT204088


This is a volunteer forum. To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers.

1 reply
Question marked as Top-ranking reply

Jan 6, 2020 1:42 PM in response to katelynn211

it's a scam

see these resources

Apple ID Protection and Misuse, Purchases, and Fraud


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

https://support.apple.com/en-us/ht204759 


If you see an unfamiliar charge see this link:

https://suppot.apple.com/en-us/HT201382


View, change, or cancel your subscriptions

https://support.apple.com/en-us/HT202039


to see your purchase history from Apple see this link:

https://support.apple.com/en-us/HT204088


This is a volunteer forum. To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers.

Hacked.

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