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problem with ipad

Hi, my mom has a iPad 2 but she forgot the password and she doesn’t know the iCloud. If I bring to some apple store can you solve?

iPad 2

Posted on Jan 6, 2020 4:34 PM

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Question marked as Top-ranking reply

Posted on Jan 6, 2020 5:13 PM

Hello,


Unfortunately you must now fully restore your iPad to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Top-ranking reply

problem with ipad

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