Cannot access my gmail account
When attempting to send email, get message: "Can't connect to the account "gmail" "
Asks for password for incorrect gmail account.
Any suggestions?
User profile for user:
chuck_3rd
User level:
Community Specialist
Greetings, Texasace2020.
Welcome to the Apple Support Communities. If I understand correctly, you are unable to send email since you are prompted to enter the password for the incorrect account. I know that being able to send email is important, so I can understand your concern. I’m happy to help.
To start, please work through these steps: If you can’t send or receive emails on your iPhone, iPad, or iPod touch.
If your iPhone continues to prompt you for your password. Try the following:
- Make sure your iOS is up-to-date: Update your iPhone, iPad, or iPod touch.
- Restart your iPhone: Restart your iPhone.
- Test your cellular connection and a different Wi-Fi network.
- Try sending mail using another device.
Let me know if these steps help.
Cheers!