You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gmail no longer working

I changed my password, and my gmail is fine online, and on my phone, but my Apple Mail won't recognize the password. At first, I couldn't send or receive any, then after changing some settings, as advised in the Gmail forum, I now can send, but not receive any mail. My Connection Doctor shows me connected to both Pop.gmail.com and Imap.gmail.com., yet I'm not getting any emails.


On a previous thread some people said it was fixed by just deleting the google account, then adding it in fresh. My hesitation is that I thought if we delete any email account, it will also delete every email in that account, is this not true?

iMac 21.5", macOS 10.12

Posted on May 24, 2019 7:59 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2019 8:26 AM

If you want a backup before deleting the account, select the relevant mailboxes, then Mail/Mailbox/Export Mailbox. Save them to your Desktop.

2 replies

Gmail no longer working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.