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Mail

My email account will not update. It said at one point there was no password on file but this is no longer true but it still won’t receive emails.

iPhone X, iOS 14

Posted on Jan 30, 2021 12:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 30, 2021 12:37 PM

A few ideas:


  1. Log on to your mail provider using a web browser. Are your credentials accepted and can you view you emails?
  2. If yes, delete this email account from your phone, restart your phone and recreate the email account
  3. If not, please contact your email provider
2 replies
Question marked as Top-ranking reply

Jan 30, 2021 12:37 PM in response to josiah86

A few ideas:


  1. Log on to your mail provider using a web browser. Are your credentials accepted and can you view you emails?
  2. If yes, delete this email account from your phone, restart your phone and recreate the email account
  3. If not, please contact your email provider

Mail

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