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Can't import photos (Iphone -> Mac)

Hi!


I have a problem, I have filmed some videos on my Iphone 8. When I try to import them to my Macbook air with my ''lightning-cable'' (that I also can charge my phone with) I can't. It says the movies valid format or valid data.


My phone is all updated and my computer to.


Very thankful for help! :)

MacBook Air 13", macOS 10.12

Posted on Jan 7, 2020 6:46 AM

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Posted on Jan 7, 2020 6:51 AM

You may have failed to notice the format on the videos uses a more modern codec that is not available to older computers.

Switch the format to Most Compatible until you update your computer to 10.15.2.

7 replies

Can't import photos (Iphone -> Mac)

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