Question marked as Top-ranking reply User profile for user: King_Penguin King_Penguin User level: Level 10 334,276 points Jan 8, 2020 3:03 AM in response to Carolinalerma07 If it's locked : If your Apple ID is locked or disabled - Apple SupportIf it's disabled : If you see a message that says 'Your account has been disabled in the App Store and iTunes’ Show more Less Reply Link