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AlienMeepers Author

Level 1

4 points

Payment troubles

I have recently redeemed a $15 gift card on my Apple ID, and with the same Apple ID tried to make a purchase of $1.99, and it charged my credit card. How do I get it to use my credits?

iPhone 7, iOS 13

Posted on Jan 7, 2020 12:34 PM

Top-ranking reply

Eric Root

Level 10

684,747 points

Posted on Jan 7, 2020 12:38 PM

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Payment troubles

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