Hi my husband passed away 2 years now and since he has been gone I have not been able to use our Apple TV device because I have no idea what the password is... is there something I can do to reset the password with out knowing what it currently is.
You should probably either Reset it to the factory condition by following the steps in Reset or restore your Apple TV to its factory settings - Apple Support or you should contact AppleCare.
You should probably either Reset it to the factory condition by following the steps in Reset or restore your Apple TV to its factory settings - Apple Support or you should contact AppleCare.
You can reset the device, and start over with a different Apple ID account.
Reset or restore your Apple TV to its factory settings - Apple Support
Or you can reset the password, under some circumstances.
If you forgot your Apple ID password - Apple Support
Or ask assistance from the Apple Support staff.
Get Support - Apple or 1-800-APLCARE
Apple TV
