No option to block a specific sender

Question

No option to block a specific sender

I am using iOS 13.3 on an iPhone SE. Page https://support.apple.com/en-ca/guide/iphone/iph203ab0be4/ios provides 3 steps to "Block messages from a specific person or number". When I press the "i" button for the number at the top of the message conversation, I do not see an option for "Block this Caller". The only options I see are:

* Send My Current Location

* Share My Location

* Hide Alerts

I created a contact for the offending party so that I could block them using "Settings > Messages > Blocked Contacts". Why doesn't the procedure for the webpage apply?

iPhone SE

Posted on Jan 7, 2020 5:25 PM

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Answer 1

Top-ranking reply

sberman

Level 10

272,274 points

Jan 7, 2020 5:44 PM in response to JustAnother_AppleUser

You omitted a step!

Here is what you said you did:

Press the “i” button at the top of the conversation
Observe the options you mentioned

The article you referenced explains that after step 1 above, you must next tap the name or phone number to view the contact card.

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Answer 2

Jan 7, 2020 8:15 PM in response to sberman

Sorry, I was not explicit enough. When I "tap the name or number at the top of the conversation" in Step 1, all it does is toggle the presence of a 3-icon men.u containing (i) "audio", (ii) "FaceTime", and (iii) "info". There is no opening of the "contact card", regardless of whether I actually have a contact for "the name or number at the top of the conversation".

The situation could be complicated by the fact that all of my contacts disappeared today (https://discussions.apple.com/thread/251019060). I had to delete the Exchange account to which they belonged, recreate it, and resynch with Exchange. It is possible that this broke the association between a given text message conversation and the contact that the conversation was with.

I find it abhorrent that a contact needs to be created in order to black list a text message sender. A black list should the the opposite of one's little black book.

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No option to block a specific sender

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