was told my appletv is defective , can exchange for new one. seriel number dy****rhn.
Is this true or a hoax? Will not connect to wifi only can use with ethernet.
[Personal Information Edited by Moderator]
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Is this true or a hoax? Will not connect to wifi only can use with ethernet.
[Personal Information Edited by Moderator]
That appears to be an Apple TV (3rd generation) a.k.a. A1427.
Even if it has truly defective Wi-Fi (unlikely, imho), it will be out of warranty, and exchanging will cost you.
You can take it to Apple for diagnosis. If they can get it to work on their Wi-Fi, then they will say nothing’s wrong with it.
A newer model will cost you the regular retail price.
There is a ‘repair or replace’ program for defective units, for the same model (no upgrade), at standard fees.
That appears to be an Apple TV (3rd generation) a.k.a. A1427.
Even if it has truly defective Wi-Fi (unlikely, imho), it will be out of warranty, and exchanging will cost you.
You can take it to Apple for diagnosis. If they can get it to work on their Wi-Fi, then they will say nothing’s wrong with it.
A newer model will cost you the regular retail price.
There is a ‘repair or replace’ program for defective units, for the same model (no upgrade), at standard fees.
Hello,
Firstly it is never a good idea to post your device’s serial number on these public forums.
Who told you your Apple TV is defective? Can other devices in your location connect to your Wi-Fi network? Are you trying to connect your Apple TV to an enterprise network (school office) or a home network?
was told my appletv is defective , can exchange for new one. seriel number dy****rhn.