My son redeemed a gift card with his new phone with his own apple ID and did not yet have our family sharing apple ID set up for purchases. Since there was no way to transfer the gift card balance to our family sharing account, he went ahead and made the purchase with his account. Is there a way we can still share the purchase to our group in Family Sharing?
If you have added him to Family Sharing, you should be able to share the purchase.
I'm not sure it will help, but you can try signing out of the App Store/iTunes and then back in to see if that refreshes the purchases,
But the purchase was made on his own account, not the main shared account. I do not see his purchase in our shared library. I know the main account purchases will share to the family group, but can the individual accounts share to the main account?
If you are all using the same Apple ID except for your son, are you sure you have set up Family Sharing? Using the same ID isn't Family Sharing. Each Family member should use their own Apple ID.
We all are signed into our own Apple IDs on our devices for iCloud, but my husband’s account is for the App Store and purchases. Everything is set up correctly in our family sharing account, with sharing purchases and ”Ask to buy” turned on. However my husband didn’t have to approve this purchase for my son because it was done on a gift card. he didn’t sign in to my husband’s account for iTunes/App Store purchase before he redeemed his gift card. Just trying to see how we can share what he bought with the rest of the family group.
Chances are he isn’t interested in sharing his purchase? Could be he overlooked the family share part? You haven’t said you had asked him about it. It might be that since he is in your group he isn’t able to add on his end the same people?
No he did not hide the purchase. I sat next to him when he made the purchase because we couldn’t see there was a way to transfer the gift card balance first. Also checked to see if sharing was turned in and it was. We were curious if his purchase would show up in our shared purchases but it doesn’t. Seems like no one here knows either so I’m just going to have contact Apple support.
Hope it gets settled. From all the bits and pieces of info, it could be from using his own? The gift card I would think or should not cause the problem. Just one name on file to use for buying family sharing apps allowed? That could be the reason. Interesting topic because I feel sure if you get it solved many others would find it helpful.
Family Sharing - How to share purchases made on an individual Apple ID with the Family Sharing Account?
