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Activation lock

Hello.I have an iPhone 5 and I forget password and in YouTube I found an video how to unlock iPhone .

I’m try this and my iPhone have an activation lock and I don’t know password.Please help me!!!!!!!


iPhone 5

Posted on Jan 8, 2020 1:54 AM

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Question marked as Top-ranking reply

Posted on Jan 8, 2020 2:00 AM

The password for your Apple ID can be set back:

...

Your Apple ID is the account that you use to sign in to all Apple services. Usually, your Apple ID is your email address. If you forget your Apple ID, we can help you find it.

If you forget your password, you can reset it from your device or your Apple ID account page.

If you can't find your Apple ID or reset your password, you'll lose access to your account and might be unable to use or reactivate your device. To help prevent this, visit your Apple ID account page periodically to review and update your account information.

...

copied from: Activation Lock for iPhone, iPad, and iPod touch - Apple Support


If you can show Apple Support the original purchase receipt, they might be able to disable the activation lock.

6 replies
Question marked as Top-ranking reply

Jan 8, 2020 2:00 AM in response to stas144

The password for your Apple ID can be set back:

...

Your Apple ID is the account that you use to sign in to all Apple services. Usually, your Apple ID is your email address. If you forget your Apple ID, we can help you find it.

If you forget your password, you can reset it from your device or your Apple ID account page.

If you can't find your Apple ID or reset your password, you'll lose access to your account and might be unable to use or reactivate your device. To help prevent this, visit your Apple ID account page periodically to review and update your account information.

...

copied from: Activation Lock for iPhone, iPad, and iPod touch - Apple Support


If you can show Apple Support the original purchase receipt, they might be able to disable the activation lock.

Jan 8, 2020 2:02 AM in response to stas144

Neither we (just users like you) nor Apple can help you.

In order to bypass activation lock, you need to have the credentials that were used to activate that iPhone.

Without them, that device is useless to you.

If you're the original owner of that model 5, and you can prove it showing the receipt / invoice you got when you bought it, you can ask for help at an Apple Store.

Regards

Giulio

Activation lock

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