helo i have a problem in apps update.I don’t know what happened when I try to update app it requires apple id password that I don’t have.Unkown Apple id required.Unkown id given.Please help
[Personal Information Edited by Moderator]
iPhone 7 Plus, 13
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.
Thank you thanks alot problem solved.I do same process as you told it works.Now i can easily updates the app.Again thankyou
You are welcome.
App Update problem
