None of the screen shots I have taken, whether a year ago or a minute ago, will open.
The file “Screen Shot 2020-01-08 at 12.02.43 PM” couldn’t be open.
I get the above message. I have researched this issue and cannot find any answers. I am using the latest version of Catalina on my Macbook air
MacBook Air 11", macOS 10.15
Hey Mimi0212,
Thank you for using Apple Support Communities. I can see from your post that you’re not able to open screenshots from your MacBook Air running macOS Catalina. You mentioned that you aren’t able to open screenshots from a year ago. Have you not been able to open them for a year, or is this a new occurrence? If it’s a new occurrence I would start here:
The last suggestion in this article is logging into macOS Recovery to reinstall the macOS software on your MacBook Air. If you get to this point, I encourage you to secure a Time Machine backup first.
Back up your Mac with Time Machine - Apple Support
Reinstall macOS - Apple Support
Hopefully this helps!
Best Regards.
Hey Mimi0212,
Thank you for using Apple Support Communities. I can see from your post that you’re not able to open screenshots from your MacBook Air running macOS Catalina. You mentioned that you aren’t able to open screenshots from a year ago. Have you not been able to open them for a year, or is this a new occurrence? If it’s a new occurrence I would start here:
The last suggestion in this article is logging into macOS Recovery to reinstall the macOS software on your MacBook Air. If you get to this point, I encourage you to secure a Time Machine backup first.
Back up your Mac with Time Machine - Apple Support
Reinstall macOS - Apple Support
Hopefully this helps!
Best Regards.
Thank you very much Alicia_K1. Had to force quit previews to get to view screen shots. Really appreciate your help. I
I am unable to view screen shots
