Loud static noise on Bluetooth headphones

When using Sony Bluetooth Headphones with 2018 MacBook Air, i encounter an extremely loud static noise when video is playing but there is no audio output, for example first few seconds of Netflix intro, or on youtube when someone censors a word by dropping audio to 0, basically any time there is complete silence.

This has only become an issue since upgrading to Catalina.

Any help much appreciated!

Thanks

MacBook Air

Posted on Jan 8, 2020 11:55 AM

Reply
2 replies

Jan 11, 2020 11:20 AM in response to meyerman123

Hey meyerman123, 




Thanks for using Apple Support Communities. I see that you’re experiencing a loud static noise while using your Sony Bluetooth headphones on your Mac and I’d like to help. 



Try different types of headphones if you have one available. This can help me further isolate the issue between your headphones and your Mac. 


Alternately, also try connecting your Sony headphones onto another device besides your Mac to see if the issue persists. 




Let me know your findings. Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Loud static noise on Bluetooth headphones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.